SHIPPING & DELIVERY POLICY

At Zarvea, we aim to deliver your order safely and efficiently.

Order Processing

Orders are processed after successful order confirmation. Customers may receive a confirmation call or message before their order is dispatched.

Delivery Area

Zarvea currently delivers orders to supported locations across Pakistan.

Delivery Time

Orders are generally delivered within 2–3 working days after confirmation.

Delivery times may vary slightly due to:

  • Public holidays
  • Weather conditions
  • Courier service delays
  • Remote delivery locations
  • Incomplete or incorrect customer information

Delivery Charges

A fixed delivery charge of PKR [ENTER DELIVERY CHARGES] applies to orders below PKR 5,000.

Free Delivery

Free delivery is available on orders worth PKR 5,000 or above.

Dispatch Location

All orders are dispatched from Lahore, Pakistan.

Order Tracking

Where available, tracking information may be shared with the customer after the order has been dispatched.

Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address along with an active phone number.

Zarvea will not be responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete delivery details
  • An unavailable recipient
  • An unreachable or inactive phone number
  • Refusal to receive a confirmed order

Delivery Assistance

Email: order@zarvea.com

WhatsApp: +92 322 4804447

Website: zarvea.com